PRIVACY POLICY

Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Rosalind Fury collects, uses, stores and protects your personal information when you visit this website, make an enquiry or otherwise interact with us.

For the purposes of UK data protection law, Rosalind Fury is the data controller for the personal information described in this Privacy Policy.

Contact Details

If you have any questions about this Privacy Policy or about how your personal information is handled, please contact:

Rosalind Fury
Email: [email protected]

Data Protection

We are committed to protecting your privacy and handling your personal information lawfully, fairly and transparently.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025, together with other applicable privacy and electronic communications legislation.

Information We May Collect

Depending on how you use this website or contact us, we may collect information including:

your first and last name;

your email address;

your telephone number;

information you provide within an enquiry or contact form;

company or professional information, where relevant;

IP address;

device and browser information;

website usage and analytics information;

cookie and similar technology information; and

any other information that you choose to provide when contacting us.

If you contact us about counselling, psychotherapy, clinical supervision or another professional service, the information you choose to provide may include information relating to your health, wellbeing or personal circumstances. Some of this may constitute special category personal data under UK data protection law.

Please only provide information that is reasonably necessary for your enquiry.

How We Use Your Information

We may use your personal information to:

respond to enquiries;

arrange initial consultations, appointments or professional services;

provide information you have requested;

communicate with existing or prospective clients and supervisees;

administer and operate our website;

maintain appropriate business and professional records;

improve the functionality and content of our website;

understand how visitors use our website;

maintain the security of our website and systems;

comply with legal, regulatory and professional obligations; and

establish, exercise or defend legal claims where necessary.

We will not sell your personal information.

Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to take steps at your request before entering into a contract or to provide services under an existing contract.

Legitimate interests – where processing is necessary for the legitimate operation and administration of our professional practice and website, provided those interests do not override your rights and freedoms.

Legal obligation – where we need to process information to comply with a legal or regulatory requirement.

Consent – where we have specifically asked you to consent to a particular use of your information and consent is the appropriate lawful basis.

Where special category information, such as information concerning health, is processed, we will also rely on an appropriate condition permitted under UK data protection law.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Counselling, Psychotherapy and Clinical Supervision Enquiries

Information provided when making an enquiry about counselling, psychotherapy or clinical supervision will be treated with care and confidentiality.

If you subsequently become a client or supervisee, additional information about how professional and clinical records are handled, confidentiality, record keeping and the circumstances in which confidentiality may need to be broken may be provided as part of the relevant client or supervision agreement.

Cookies and Similar Technologies

Like most websites, this website may use cookies and similar technologies.

Cookies are small files placed on your device that enable websites to function, remember preferences and, where applicable, provide information about how the website is being used.

Some cookies may be strictly necessary for the operation and security of the website. Other cookies, such as analytics, advertising or social-media cookies, will be used in accordance with applicable consent requirements.

Where consent is required, you will be given an appropriate choice before those cookies are placed on your device. You can change or withdraw your cookie choices where the website's cookie controls allow this.

You can also control cookies through your browser settings. Disabling certain cookies may affect the way some parts of the website function.

Depending on the services enabled on this website, cookies or similar technologies may be used to:

maintain website functionality and security;

remember preferences;

understand how visitors use the website;

measure website performance; and

support embedded or third-party website functionality.

We will keep our cookie information under review as the services and technologies used by the website change.

Sharing Your Information

We may use trusted third-party service providers to help operate our website and professional practice.

These may include providers of:

website hosting and website management;

email and communications;

appointment or enquiry systems;

IT and data storage;

analytics;

payment processing, where applicable; and

other professional or administrative services.

These organisations may process personal information on our behalf and are expected to handle it appropriately and securely.

We may also disclose information where required by law, regulation, court order or another lawful authority, or where disclosure is otherwise permitted under applicable data protection law.

We do not sell personal information to third parties.

International Data Transfers

Some service providers may store or process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate lawful transfer mechanism and safeguards are in place as required by UK data protection law. These may include UK adequacy regulations or approved contractual safeguards.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, professional, regulatory, insurance, accounting or safeguarding requirements where applicable.

Different types of information may therefore be retained for different periods.

Information submitted through an enquiry that does not result in an ongoing professional relationship will not be kept indefinitely and will be securely deleted when it is no longer reasonably required.

Where you become a counselling, psychotherapy or clinical supervision client, relevant professional records may be subject to separate retention requirements, which will be explained in the relevant agreement or privacy information.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no method of transmitting information over the internet can be guaranteed to be completely secure. You should therefore take reasonable care when sending particularly sensitive information electronically.

Where online payment facilities are provided, payments are processed using appropriate secure payment technology provided by the relevant payment service provider.

Your Data Protection Rights

Depending on the circumstances and the lawful basis being relied upon, you may have the right to:

be informed about how your personal information is used;

access personal information we hold about you;

rectify inaccurate or incomplete information;

request erasure of your personal information in certain circumstances;

request restriction of processing in certain circumstances;

object to certain processing;

data portability in certain circumstances; and

withdraw your consent where processing is based on consent.

These rights are not absolute and exemptions may apply.

You have the right to object to the processing of your personal information where applicable, including an absolute right to object to its use for direct marketing.

If you wish to exercise a data protection right, please contact:

[email protected]

We will respond in accordance with the timescales required by applicable data protection law, normally within one month.

Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information about your rights and how to make a complaint is available from the Information Commissioner's Office.

Automated Decision-Making

We do not currently use personal information collected through this website to make solely automated decisions that have legal or similarly significant effects on you.

If this changes, this Privacy Policy will be updated accordingly.

Third-Party Websites

This website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy information provided by any external website you visit.

Children and Young People

Our professional services may include work with children and young people. Where personal information relating to a child or young person is collected, it will be handled with particular care and in accordance with applicable data protection, safeguarding and professional requirements.

The appropriate arrangements for confidentiality, consent and information sharing will depend on the young person's age, understanding, circumstances and the nature of the service being provided.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal and regulatory requirements.

The latest version will be published on this page and the “Last updated” date will be amended accordingly.

We recommend checking this page periodically for changes.

Contact

For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact:

Rosalind Fury
Email: [email protected]